(That is, comments made by the Agents during a quarter-long "Above and Beyond" contest
among the Staff at the Santa Barbara office of Prudential California Realty)

Kate Murphy 01/23/03 I meant to write you a thank you immediately after you trained me in the CMA program. By now I have so many other things to thank you for! ...You are a great Service Rep, Dan. We are all so lucky to have you.
Kate Murphy 02/18/03 Dropped everything to help me research property profile records.
Nell Eakin 02/18/03 Being so kind when my escrow papers for Calle Culebra dribble in.
Nell Eakin 02/18/03 His patience regarding my Rudder Ave. escrow, & help.
Joyce Enright 02/18/03 He's fabulous!
Rebekah Mulder 02/19/03 Dan immediately took the time to help me get set up to do a CMA. It was so nice that he could help me right when I needed him.
Randy Glick 02/25/03 Typing a very professional letter for me when Leslie was out.
Sharol Mulder 02/26/03 Keeping me from freezing in the back part of the office!
Lorie Bartron 02/26/03 Computer help!
Nell Eakin 02/28/03 General awesomeness
Scott Williams 03/03/03 Helping Kathleen with Lightning CMA Plus
Scott Williams 03/03/03 Working so diligently on all the photos for 2515 Cliff Drive
Nell Eakin 03/06/03 Last minute changes
Nell Eakin 03/06/03 Always being so encouraging
Gaby Cabrera 03/07/03 Working on property photo. Looks great!
Bruce Fisher 03/10/03 Making me laugh!
Kathleen Lamb 03/14/03 It's people like you that makes it a pleasure to work here, with your help and support for solutions to my computer frustrations. Your name is now "Saint Dan".
Don Jessup 03/18/03 Computer help anytime I have asked - great/efficient help.
Rebekah Mulder 03/18/03 Being so patient with the CMA program. I appreciate you!
Isaac Garrett 03/19/03 His help with the computer for a CMA.
Kate Murphy 03/25/03 Dropping everything to help me with online questions.
Errol Jahnke 03/26/03 Reconfigure, prepare & assemble a phone log for me.
Bill Urbany 03/26/03 Being so quick & efficient. Thank you!
Sheela Hunt 03/03 His continued positive attitude and willingness to help; He took time out of his busy schedule to help me with a CMA. Thanks, Dan!
Isaac Garrett 04/02/03 His help in changing the photos for a CMA ~ Salinas Street.
Rebekah Mulder 04/03/03 Helping with the copier & actually FIXING it!
Pascale Bassan 04/11/03 For installing an email signature with a link to my web site.
Kate Murphy 04/22/03 Helping me get on NiteOwlPlus when I couldn't get on Win2Data.
Dana O'Neill 04/22/03 Fast processing of listing & explaining it all for the millionth time.
Angela Moloney 04/23/03 I put a new listing in MLS & forgot to add to Brokers caravan list. Dan saw in my remarks 'first show Brokers Caravan' and added property to caravan for me.
Reyne Pritchard 04/24/03 Smiling help in the computer room! What patience!
Laura Inks 05/01/03 Great service with a smile!
Scott Williams 05/01/03 Helping clean up MLS info on listings; adding extra photos; touching up photos.
Scott Williams 05/01/03 Extra help over phone.
Kate Murphy 05/19/03 Helping me email my photo to Prudential Relocation.
Kate Murphy 05/21/03 Helping me print my photo so I could send a hard copy to the brochure printer.

Comments made by various agents on Dan's last day at Prudential California Realty, May 30, 2003...

Coleen Fitzgerald 05/30/03 Thank you for all your help while you were here. Your smile, humor & attitude have made for such a great environment. You're the BEST! I wish you luck at your new job, & you will be missed!
Bill Urbany 05/30/03 Thank you very much for all of the good work, good attitude and overall help that you have given me. If you ever need a reference or letter of referral from me stating how great you are, please let me know. Thanks, sincerely!
Alisa Martin 05/30/03 I appreciate all your help & hard work. You really made us feel great about coming to Prudential. I wish you luck in your next endeavor! Thanks for everything!
Sally Anderson 05/30/03 If I were "running this outfit"... you have been a great asset to the guys in the office. And we never experience any expression other than willingness from you to do whatever we crazy agents want or need. You are a very, very special person, Dan. And be sure to let those CB agents know it!! Love & sunshine wherever you go...
Haisly Jimenez 05/30/03 Thank you for everything! May your next venture be profitable and fun! You'll be missed. Warm regards.
Shawn Castagnola 05/30/03 When God closes a door He always opens a window! I know this change took you by surprise, but I'm certain it will bring around a better future. Keep in touch! With love, your friend...
Stella Quintana & Maurice Janco 05/30/03 Thanks for all your hard work. We'll truly miss you.
Lonnie Millington 05/30/03 You're terrific ~ lucky the people who will be working with you! Good luck, aloha.

Letters of Reference

From Chuck Farish, Vice President and Branch Manager, Coldwell Banker, Montecito, December, 2007:

From Susan Burns, Architectural Director, Coldwell Banker, Montecito (one of the two in this office that was very recently (November, 2007) recognized as being in the Top 50 Realtors in the NATION for sales volume):

"I have worked with Dan Crandall for four years at the Montecito office of Coldwell Banker Previews. He has been an extraordinary asset to all of us; whoever has the privilege to work with him will be assured of prompt service and exemplary work. He does the best brochures and marketing products for everyone in the office. I am one of the "most particular" agents in the country to deal with, and Dan can always work with me to give me the look in a brochure that I want.

Dan is creative, organized, and thorough in his work. I trust him with any task I ask him to do. Those are rare words for me to say.

If you are lucky enough to be reading this reference letter on behalf of Dan Crandall, please feel free to call me for further comments if needed. I can be reached at (805) 565-8822. I would be happy to talk with you, and I would only feel regret that I am losing a real professional in my office.

Beyond the comments about work, Dan is one of the nicest individuals I have had the opportunity to work with; he cares about the people in his office. We care about him."

~ Susan@susanburns.com, www.SusanBurns.com, 2007

Susan Burns